Introduction
This privacy policy (“Policy”) delineates how Lela Jewels. (“Lela Jewels,” also referred to as “we,” “us,” or “our”) utilizes and safeguards any information provided by you when you engage with this website/mobile application (collectively referred to as the “Platform”).At Lela Jewels, we are dedicated to ensuring the protection of your privacy. Rest assured that any information you provide to us while using this Platform will be utilized strictly in accordance with this Policy.Kindly note that this Policy is subject to occasional revisions without prior notice. To stay informed about any updates, we recommend periodically reviewing this page. This Policy is applicable to both current and former visitors and customers of our Platform. By accessing and/or using our Platform, you acknowledge and consent to the practices outlined in this Policy.
What Information Do We Collect?
We gather, store, and utilize your personal information (as deemed necessary) when you interact with our Platform. This information enables us to deliver a secure, efficient, personalized, and seamless experience, including displaying tailored content such as product recommendations, communicating with you about orders, new products, and latest promotions. This facilitates the provision of specific services and features that cater to your preferences, customizing the Platform for enhanced safety and convenience, and enabling third parties to perform technical, logistical, and other functions on our behalf.Here are the categories of information we collect:1) Information Provided by YouWe receive and retain information explicitly provided by you. This encompasses personal details like your username, password, name, address, phone number, email address, date of birth, gender, financial information such as banking details, credit/debit card information, or other payment instrument details, and any additional information furnished during your interaction with the Platform. While you have the option to withhold certain information, doing so may limit your access to certain features of our Platform.2) Automatically Collected InformationWhenever you engage with our Platform, we automatically receive, record, and analyze data from your browser or device, including but not limited to your IP address, geolocation data, device identification, cookie information, browser type, device information, and purchase history. This data may be aggregated with similar information from other users to generate features like top-selling products, items viewed or searched for, and personalized content. We may also utilize browser tools such as cookies, flash cookies, or similar technologies on specific sections of our Platform. Such information is utilized for internal analysis and to provide location-based services, such as tailored advertising and search results, to ensure an optimal shopping experience.3) Information from External SourcesWe may receive information about you from third-party sources, such as social media platforms, commercially available databases, and business partners. If you access our Platform via a social media service or link a service on our Platform to a social media platform, the data we collect may include your username, profile picture, email address, friends list, and any other information associated with that social media service. By accessing the Platform or contacting us through social media services, you authorize us to collect, store, analyze, and utilize such information in accordance with this Policy.
Cookie Usage
A cookie is a small file that we, with your consent, transfer to your computer’s hard drive via your web browser. This file aids in recognizing your browser and tailoring responses to you as an individual, facilitating personalized features and advertisements based on your preferences, interests, and behavior on our Platform.You have the option to accept or decline cookies. Most browsers’ help menus provide instructions on how to block new cookies and delete/disable existing ones. However, disabling or deleting our cookies may restrict your access to certain features of our Platform.
Do We Share Received Information?
Respecting the privacy of our customers is not just a business imperative but a fundamental tenet of our organization. We do not engage in commercial exploitation of such information by selling it to third parties. Information sharing is limited to the following scenarios:1) Third-Party Service ProvidersWe engage other companies and individuals to perform various functions on our behalf, including order fulfillment, package delivery, data analysis, marketing assistance, and payment processing. These entities are granted access to customer information solely for executing their designated functions and are contractually obligated not to utilize it for any other purposes.2) Compliance with Legal ObligationsWe may be compelled to share customer information with government authorities and agencies for purposes such as identity verification, prevention, detection, or investigation of cyber incidents, as well as prosecution and punishment of offenses. Furthermore, we may disclose account and other personal information when necessary to enforce our Terms of Use and other agreements or to safeguard the rights, property, or safety of Vibrant Weaves, our users, or others. Such disclosures may also occur in cases of fraud prevention and credit risk reduction.3) Business TransfersAs we expand our operations, we may engage in acquisitions, mergers, or similar transactions involving the sale or purchase of stores, subsidiaries, or business units. In such instances, all information, including personal data collected and stored by us, may be disclosed and transferred to the acquiring entity or successor as part of the transaction, including in situations of insolvency, bankruptcy, or receivership where such information is transferred to one or more third parties as part of our assets.4) With Your ConsentExcept as outlined above, you will be notified whenever your information might be shared with third parties, and you will have the option to consent or decline such sharing.
Is Your Information Secure?
In unequivocal terms, yes. Safeguarding your information is of paramount importance to us. We employ appropriate security policies, protocols, and technical measures as mandated by applicable laws to protect your information from unauthorized access, misuse, disclosure, alteration, or destruction.However, we shall not be held liable for breaches of security or actions by third parties beyond our reasonable control, including governmental actions, computer hacking, unauthorized access to computer data and storage devices, computer malfunctions, security breaches, or encryption compromises.
Links to External Websites
Our Platform may feature third-party advertisements and links to external websites. Once you navigate to these external sites, we relinquish control over the information you provide. Consequently, any data shared while visiting these sites is not governed by this Policy, and we bear no responsibility for the protection or privacy of such information.What Are Your Options?1) You have the liberty to add, correct, update, modify, or review your personal information regularly. However, we typically retain a copy of previous versions for archival purposes.2) If you prefer not to receive emails or messages from us, please contact our customer care team to unsubscribe your email address.3) You may opt not to provide your personal information or consent to its usage, subsequently withdraw your consent, or request the deletion of your personal data. However, this may impede your ability to fully utilize the features of our Platform.4) You can opt to delete your account from your iOS device by accessing the 'My Account' section on the app. However, this action may limit your access to certain features of our Platform.
Whom Should You Contact for Privacy Concerns?
If you have any inquiries or feedback regarding this Policy, please reach out to us using the following contact information:
lelajewelsllc@gmail.com